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TRAS Service
This service will allow us to
Log On to your computer and help you resolve most Technical Issues via a phone call. (more information)
Standard Service
To book routine non emergency service
for your system, or to plan your
Upgrades please e-mail or call
Emergency Cover
Always call and if we are unavailable to take your call please
leave a message with our answer service we always call back.
Emergency Data Recovery 24/7 please contact
Service level Agreements
Our service level agreements come in
three types
Gold
This service level is 1 to 2 working day service with free technical support.
This covers your complete labour costs.
Silver
This service level is 3 to 4 working day service with free technical support.
This covers your complete labour costs.
Bronze
This service level is 5 to 7 working day service with free technical support.
This covers your complete labour costs.
Web site design & hosting
service
In addition to the above
service plans we offer a one stop web site design and hosting shop
including
Domain names
Hosting
Scripting service
Shopping Carts
Complete shop to site integration.
Please see
www.digitalloom.co.uk
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